Job description

Description Job Highlights - Earn 55k monthly - Exciting performance bonuses In this role you will: - Provide GDS and fulfillment support to our Travel Associates - Monitor multiple queues which can range from automation errors to same day voids - Process full and partial exchanges as well as refunds (Voluntary, Involuntary, FTC) - Interpreting travel advisories to process large volumes of schedule changes due to disasters - Contacting users by phone and/or email for schedule changes - Reaching out to airlines to obtain additional support for name corrections, refunds, schedule changes, etc A perfect candidate has: - 5+ years experience at a leisure or corporate travel agency and experience in domestic and international reservations - Expert Sabre knowledge including building, pricing, ticketing and completing complex exchanges, refunds - Extensive experience working on schedule changes and providing reasonable alternate flight options to customers - Ability to adapt and overcome the challenges that come from working in the ever changing travel industry Interested and qualified applicants must send an updated resume to ******* Email Subject: Fulfillment Specialist Requirements Minimum education level: Bachelor´s Degree Years of experience: 5 Language(s): English Availability for travel: Yes Availability for change of residence: Yes People with disabilities: Yes