Job description

Description -Maintaining a positive, empathetic and professional attitude toward customers at all times. -Responding promptly to customer inquiries. -Communicating with customers through various channels. -Acknowledging and resolving customer complaints. -Knowing our products inside and out so that you can answer questions. -Processing orders, forms, applications, and requests. -Keeping records of customer interactions, transactions, comments and complaints. -Providing feedback on the efficiency of the customer service process. -Ensure customer satisfaction and provide professional customer support. -Image and text content management -Organize and manage various contents created by Japanese people QUALIFICATIONS: -Japanese Skills N1 level -Native Japanese or Filipino-Japanese Canddiates -Preferably with Customer Service experience Job Types: Full-time, Permanent Salary: Php50,000.00 - Php90,000.00 per month Requirements Minimum education level: Bachelor´s Degree Years of experience: 1 Availability for travel: No Availability for change of residence: No